We base our estimates on a standard scope of work, and most customers see no change in final pricing. You will have a chance to review the service details noted above and confirm final pricing with with us before the work begins.

We use state of the art software that will automatically generate an email reminder, two days and one day in advance. It will contain the exact date, time, and name of the cleaning technicial that will be arriving at your home. You will have a chance to confirm the appointment right from the email.

We accept all forms of payment. Upon completion of your cleaning appointment, you may choose to pay with a check, or we can email you an electronic invoice, in which you may pay using your credit/debit card, Apple Pay, BitCoin or bank account.

We love pets! Just let us know their names and any special instructions, and we'll make sure to accommodate them during our cleaning service.

You don't need to be home during the cleaning, but you're welcome to be if you prefer. Many clients provide us with a key and alarm codes, which we keep secure in a lockbox.

All of our jobs are listed in per man hour. While every job is different and hours may vary depending on the amount of cleaning there is to do; we typically recommend studios & one bedrooms to be cleaned in 3 hours, 2-3 bedrooms are cleaned between 4-6 hours, and anything in excess of 4 bedrooms may take over 8 hours

You have 48 hours before your scheduled cleaning to reschedule or cancel. Any changes made with less than 48 hours notice will result in a 30% of quote cost as a cancellation fee.

Yes. You can request the same cleaning technician, or you may request a change at any time.

Yes, our commercial cleaning service is fully insured. We carry comprehensive liability insurance to protect your property and our employees. Certificates of insurance can be provided upon request.

Our commercial cleaning process begins with an initial consultation to understand your specific needs. We then create a customized cleaning plan, schedule regular cleaning sessions, and conduct periodic quality checks to ensure the highest standards are maintained.

Property managers should know that we offer flexible cleaning schedules, customized cleaning plans, and a dedicated account manager to address any concerns. We also provide detailed reports and regular updates to ensure transparency and satisfaction.

Payments for commercial cleaning services can be made via credit card, bank transfer, or check. We also offer online payment options for your convenience. Invoices are sent out monthly, and payment is due within 30 days.

We work closely with board members to understand their specific requirements and expectations. We provide detailed proposals, regular updates, and transparent communication throughout the project to ensure all stakeholders are satisfied with our services.

You can cancel or reschedule your cleaning service with at least 24 hours' notice. Cancellations made with less than 24 hours' notice may incur a fee.

We value customer feedback and use it to continuously improve our services. We encourage clients to share their experiences and suggestions, and we take all feedback seriously to ensure customer satisfaction.

Yes, we can provide references from other commercial clients upon request. We have a proven track record of delivering high-quality cleaning services to a variety of businesses.

We prioritize the safety of our cleaning staff by providing comprehensive training, proper protective equipment, and adhering to all safety regulations. We also conduct regular safety meetings and inspections.

Yes, we provide all necessary cleaning supplies and equipment. If you have any specific product preferences or requirements, please let us know, and we will do our best to accommodate them.

We offer flexible recurring cleaning schedules to meet your needs. Whether you require daily, weekly, or monthly cleaning, we can create a schedule that works best for your business.

We begin with a comprehensive assessment and develop a detailed cleaning plan. We then allocate additional resources and staff to ensure the project is completed efficiently and meets our high standards.

Our staff is trained to handle hazardous materials safely and in compliance with regulations. We use specialized equipment and procedures for safe removal and disposal.

Yes, we offer disinfection services to help maintain a healthy and safe environment. Our disinfection services include the use of EPA-approved disinfectants and thorough cleaning of high-touch surfaces.

We ensure consistency in our cleaning services through regular training, quality control checks, and maintaining open communication with our clients. Our goal is to provide reliable and consistent cleaning every time.

We manage large cleaning teams through effective communication, detailed planning, and assigning team leaders to oversee the work. This ensures that all tasks are completed efficiently and to the highest standards.

We take client confidentiality seriously and have strict protocols in place to protect your information. Our staff is trained to handle sensitive information discreetly and professionally.

Yes, we offer specialized cleaning services for medical facilities, including hospitals, clinics, and dental offices. Our staff is trained in proper sanitation and disinfection protocols to maintain a sterile environment.

Yes, we offer cleaning services for events, including pre-event setup, during-event maintenance, and post-event cleanup. Our team will ensure that your event space is clean and presentable at all times.

Our approach to eco-friendly cleaning includes using green cleaning products, reducing waste, and implementing sustainable practices. We are committed to minimizing our environmental impact while providing effective cleaning services.

Yes, we offer post-construction cleaning services to remove dust, debris, and other construction-related messes. Our team will ensure that your property is clean and ready for occupancy.

Our response time for emergency cleaning requests is typically within 2 hours. We have a dedicated team on standby to handle urgent cleaning needs promptly.