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Key Elements of a Contract for Janitorial Services

  • Feb 13
  • 4 min read

When it comes to maintaining a clean and healthy environment in your office or commercial space, having a solid contract for janitorial services is essential. A well-crafted agreement protects both parties and ensures expectations are clear from the start. Over the years, I’ve seen how a detailed contract can prevent misunderstandings and build trust between cleaning providers and their clients.


In this post, I’ll walk you through the key elements you should look for or include in a janitorial service contract. Whether you’re a business owner, property manager, or contractor in Westchester County, NY, understanding these components will help you secure reliable, high-quality cleaning services.


What Should a Contract for Janitorial Services Include?


A janitorial service contract is more than just a handshake or a verbal agreement. It’s a legal document that outlines the scope of work, responsibilities, and terms of service. Here are the critical sections you should expect:


1. Scope of Work


This section defines exactly what cleaning tasks will be performed. It should be detailed and specific. For example:


  • Daily cleaning of restrooms, including sanitizing toilets, sinks, and floors

  • Trash removal and replacement of liners

  • Dusting and wiping down surfaces in common areas

  • Floor care such as vacuuming carpets and mopping hard floors

  • Window cleaning frequency (if included)


Being precise here avoids confusion later. If you need special services like deep cleaning or disinfection of health offices, those should be clearly stated.


2. Schedule and Frequency


How often will the cleaning take place? Will it be daily, weekly, or on a custom schedule? The contract should specify:


  • Days and times of service (e.g., Monday to Friday, 6 PM to 9 PM)

  • Duration of each cleaning session

  • Holiday or weekend service policies


This helps coordinate access and ensures cleaning happens when it’s least disruptive.


3. Pricing and Payment Terms


Transparency in pricing is crucial. The contract should include:


  • Total cost or hourly rates

  • Payment schedule (monthly, biweekly, etc.)

  • Any additional fees for extra services or supplies

  • Terms for late payments or contract termination fees


Knowing exactly what you’re paying for helps avoid surprises and keeps the relationship professional.


Eye-level view of a clean office hallway with polished floors
Office hallway cleaned and polished

4. Supplies and Equipment


Who provides the cleaning supplies and equipment? This should be clearly stated. Some contracts specify that the janitorial company will supply everything, while others require the client to provide certain items.


If your office has specific product requirements (e.g., eco-friendly or hospital-grade disinfectants), make sure these are included.


5. Insurance and Liability


A reputable janitorial service will carry liability insurance and workers’ compensation. The contract should:


  • Confirm the provider’s insurance coverage

  • Outline liability for damages or injuries

  • Include indemnification clauses protecting both parties


This protects your business from potential legal issues.


How much should I charge to clean a 2000 sq ft office?


Pricing janitorial services depends on several factors, including the size of the space, the complexity of the cleaning tasks, and the frequency of service. For a 2000 square foot office, here’s a rough breakdown:


  • Basic cleaning (vacuuming, trash removal, restroom cleaning): $150 to $300 per visit

  • Deep cleaning or specialized services (carpet shampooing, window washing): additional fees apply

  • Frequency discounts: Weekly or daily services often come at a lower per-visit rate


Keep in mind that health offices may require more stringent cleaning protocols, which can increase costs. It’s best to get a customized quote based on your specific needs.


Why Clear Terms Matter in a Janitorial Service Contract


Clear terms in your contract help build a strong working relationship. Here’s why:


  • Avoids misunderstandings: Everyone knows what to expect.

  • Ensures accountability: The cleaning company is responsible for meeting agreed standards.

  • Facilitates problem resolution: If issues arise, the contract provides a reference point.

  • Protects your investment: You get the service you pay for, and the provider is protected from unfair claims.


For example, if a cleaning crew misses a scheduled day, the contract should specify how that will be handled—whether through makeup service or a discount.


Tips for Negotiating Your Janitorial Service Contract


Negotiating a janitorial service contract doesn’t have to be intimidating. Here are some tips to help you get the best deal:


  • Be clear about your needs: List all required services upfront.

  • Ask about flexibility: Can the schedule or services be adjusted if needed?

  • Request references: Check the provider’s reputation and reliability.

  • Include performance standards: Define quality expectations and inspection procedures.

  • Review termination clauses: Understand how to end the contract if necessary.


Remember, a good contract benefits both parties and sets the stage for a long-term partnership.


Close-up view of janitorial cleaning supplies arranged neatly
Janitorial cleaning supplies ready for use

Final Thoughts on Crafting Your Janitorial Service Contract


A well-written contract for janitorial services is your best tool for ensuring a clean, safe, and welcoming environment. It clarifies responsibilities, protects your interests, and helps maintain a professional relationship with your cleaning provider.


If you’re looking for a trusted partner in Westchester County, consider working with a company that values transparency and quality. A detailed janitorial service contract is the foundation of that partnership.


By paying attention to these key elements, you can confidently move forward knowing your cleaning needs are in good hands.

 
 
 

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